How to Report a Scammer in Thailand: Full Guide

A single online scam in Thailand can drain entire savings in minutes, and over 60% of reported losses now link to impersonation and investment fraud.

If you need to know how to report a scammer in Thailand: police and online procedures, understanding each official step is your best defense.

With Thailand’s new Emergency Decree now holding banks and telecoms accountable to act fast, immediate reporting is critical for both residents and tourists.

Knowing what evidence to collect, which agency to contact first, and how to preserve your rights can make the difference between swift recovery and permanent loss.

Common Scams in Thailand and How to Identify Them

Top Scams Targeting Tourists and Residents

Scams in Thailand most often fall into four main categories affecting locals, expats, and visitors:

• Online scams: Phishing emails, fake shopping sites, and cryptocurrency investment offers
• Tourist scams: Inflated taxi fares, rental deposit fraud, and “closed attraction” tricks
• Street frauds: Counterfeit goods, staged accidents, and lottery ticket cons
• Business and corporate scams: Invoice fraud and fake company representatives

Impersonation and investment fraud now account for over 60 percent of reported losses, with cybercrime cases sharply rising.

Common warning signs include:

• Requests for urgent payments or personal information
• Unverified links or contact numbers
• Unsolicited offers of high returns

Official scam alerts and updates are available at the Thai Ministry of Digital Economy and Society.

How to Collect Evidence After a Scam

Act quickly to secure proof using this checklist:

• Save all communications (chats, emails)
• Screenshot payment records and suspicious messages
• Keep receipts or transaction statements
• Record names, phone numbers, and account details involved

Document interactions in time order and store copies in secure cloud storage for traceability.

Recommended tools include encrypted note apps, password-protected folders, and banking portals for transaction history exports.

Evidence Needed to Report a Scam in Thailand

Key Documents for Police or Online Reports

To report a scam in Thailand, gather all key evidence before contacting Thai police or submitting an online complaint.

Authorities require clear proof such as:

• Passport or Thai national ID
• All communication logs (emails, SMS, chat apps, call records)
• Bank statements and payment transaction receipts
• Screenshots of suspicious messages, profiles, or webpages
• URLs, user IDs, phone numbers, or account details involved

For business scams, include:

• Company registration documents
• Relevant contracts or invoices
• Authorisation letters for company representatives

A well-organised evidence file strengthens your case and can directly impact investigation speed.

How to Preserve and Present Proof

Preserve both digital and physical evidence in original formats whenever possible.

• Make backup copies and email yourself key documents
• Avoid editing screenshots or bank files to maintain authenticity
• Use secure USB drives or cloud storage for sensitive records

When submitting to ThaiPoliceOnline.com, the Anti-Online Scam Operation Centre, or a local police station, follow their upload or print instructions closely.

How to Report a Scam in Thailand (Step-by-Step)

Filing a Police Report for Scams

To report a scam in Thailand, start by collecting your evidence: screenshots, communications, receipts, and relevant documents.

You can file a report at:

• Any local police station
• The Technology Crime Suppression Division (now the Cyber Crime Investigation Bureau)
• Tourist Police by calling 1155 (24/7 with English support)

Police will record your statement and assign a case number for tracking. For those not fluent in Thai, translation assistance is available at all major stations and through the Tourist Police.

Every stage is designed to protect your rights and streamline investigations. For official procedures, visit the Royal Thai Police portal.

Submitting an Online Complaint (ThaiPoliceOnline & Cybercrime Portals)

For online reporting, use:

• ThaiPoliceOnline.com for scam and cybercrime
• Cyber Crime Investigation Bureau’s portals
• Anti-Online Scam Operation Centre hotline (1441) for urgent online fraud

Steps typically include:

1. Creating an account (when required)
2. Entering your personal details
3. Uploading evidence (screenshots, bank statements, URLs)
4. Describing the scam incident

Processing times for online reports may be faster than in-person for certain scams. Prompt reporting whether in person or online can trigger rapid action like freezing suspect accounts.

Boosting Your Chances: Quick Actions and Legal Support

Who to Contact? Banks, Payment Channels and Telecoms

After reporting to police, immediately alert your bank or payment provider to freeze suspicious transactions within minutes.

Quick intervention can unlock several emergency protections, including:

• Transaction freezes for recent or pending payments
• Chargebacks and fund reversals within the first 24 hours
• Temporary account holds

For telecom issues, act fast by:

• Blocking scam numbers using *1185# on AIS, or your telecom’s reporting code
• Reporting SMS or call fraud via your provider’s official channels
• Using verified scam detection apps for real-time alerts

Coordinating with both banks and mobile operators raises the odds of stopping further fraud.

New Legal Reforms and Victim Rights (2025 Update)

Thailand’s Emergency Decree now requires banks and telecoms to share liability for scam losses, providing:

• Rapid bank account and asset freezes on request
• Access to the Victim Compensation Fund for qualifying cases
• Mandated staff action, with penalties for slow responses

Businesses and individuals are equally protected: companies can file with the Department of Special Investigation for corporate fraud or seek specialist legal advice.

Residents and tourists have full rights to report by phone, online, or in-person, with support available in English.

After Reporting: What Happens Next

How Thai Authorities Investigate Scam Cases

Once you report a scam in Thailand, you receive acknowledgment and a case or reference number within hours at most police stations or online platforms.

Authorities involved may include:

• Royal Thai Police (RTP) for general and in-person scams
• Cyber Crime Investigation Bureau (CCIB) for online fraud
• Anti-Money Laundering Office (AMLO) for financial tracking
• Department of Special Investigation (DSI) for high-value or cross-border fraud

The investigation process usually involves:

1. Evidence review and validation by assigned officers
2. Freezing suspicious accounts within 24 hours if financial loss occurred
3. Escalation to DSI for large, complex, or cross-jurisdiction cases

Tracking Your Case and Victim Assistance Options

You can follow your case and access support through:

• Self-checks on portals like ThaiPoliceOnline.com
• Direct officer contacts or victim liaisons listed on your case report
• Embassies and tourist police (1155) for foreigners seeking guidance

Additional support includes:

• Legal aid recommendations from police or embassies
• Counseling for financial and emotional distress from victim support centers
• Official channels for document requests and case status updates

A robust, well-documented report and continuous engagement with authorities boost your likelihood of results and support as a scam victim.

FAQ: Reporting Scams in Thailand

Are English-language scam reporting services available in Thailand?

Most scam victims in Thailand can access services in English. Tourist Police (call 1155) and the Anti-Online Scam Operation Centre (AOC, call 1441) provide 24/7 English support. Police stations commonly offer translation, and ThaiPoliceOnline.com allows complaints in multiple languages.

How can companies report scams or fraud in Thailand?

If your company is targeted, collect documents:

• Company registration
• Proof of losses
• Relevant contracts

Report through the Department of Special Investigation (DSI), the Cyber Crime Investigation Bureau, or a law firm specializing in Thai fraud law.

Learn more about business crime procedures from Thailand’s DSI.

What happens if I make a false or mistaken scam report?

False scam reports made by mistake are not penalized, but intentional false claims may result in fines or prosecution under Thai law.

To boost your chances of recovery:

• Contact your bank immediately to request account freezes
• Submit a Thai police scam report or online complaint without delay
• Record your case number and follow up regularly

Victims may receive quick support from the government’s Victim Compensation Fund. Asset freezes now often happen within hours under the Emergency Decree.

Conclusion

Safeguarding yourself against scams in Thailand comes down to swift, informed action: your confidence, documentation, and persistence are your strongest protections.

Start assembling your evidence, report to the relevant authorities without delay, and involve your bank or telecom provider immediately: each step you take today increases the chance of recovery and reduces long-term risk.

If you need expert guidance or have questions about the reporting process, contact us. Themis Partner empowers you with clear, reliable legal support tailored for business owners and individuals navigating scam reports in Thailand.